Privacy Policy

Effective Date:

April 16, 2025

Last Updated:

April 16, 2025

Introduction

One Hope Church (“we,” “our,” “us”) respects your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website at onehopechurch.com or communicate with us through channels like email, SMS messaging, online forms, and third-party platforms.

Information We Collect

We may collect the following types of information:

Personal Information: such as name, phone number, email address, and mailing addressUsage Data: such as browser type, IP address, pages visited, and time spent on the siteMobile Information: including your phone number when you opt in to receive text messagesEmail Communication Preferences: including your opt-in status and the content you interact with

Text Messaging (A2P Compliance)

By providing your mobile number and opting in to receive texts from One Hope Church, you consent to receive recurring messages related to church events, service reminders, and ministry updates.

Message frequency varies. Message and data rates may apply. You can opt out anytime by replying "STOP" to a text.For help, reply “HELP” or email us at [email protected].

Email Communications

When you provide your email address and opt in to receive communication, you consent to receive messages from us regarding church news, events, giving opportunities, and other updates.

You can unsubscribe at any time by clicking the “unsubscribe” link in our emails or by contacting us [email protected] do not sell or share your email address with third parties for marketing.

How We Use Your Information

We use the data we collect to:

Send updates about services, events, and church news. Process donations or registration requests. Respond to inquiries and provide supportImprove website experience and outreach strategies

Data Sharing

We do not sell, rent, or lease your personal data. We may share data with trusted service providers who assist with operations (e.g., email distribution, giving platforms), provided they maintain confidentiality and data security.

Security

We take reasonable steps to secure your data, but no method of transmission or storage is 100% secure.

Your Rights

You may request to:

Access, correct, or delete your personal dataUnsubscribe from any communicationsContact us directly for assistance at [email protected]

Children’s Privacy

We do not knowingly collect personal information from children under 13 without parental consent.

Contact Us

For any questions or privacy-related concerns, contact:

Email: [email protected]

Mail: PO Box 1231, Metairie, LA 70004

Phone: (504) 644-7097